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CUSTOMER SERVICE

WARRANTY & REGISTRATION

 

 

BRERA INTERNATIONAL WARRANTY

Your BRERA watch is warranted against defects in materials and workmanship by BRERA under the terms and conditions of this warranty for a period of two (2) years from the original date of purchase.

This warranty only covers the following components: the watch movement, hands and dial.

Should a covered component be defective in materials or workmanship during the warranty period under normal use, it will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges. A copy of the receipt or completed, dated, stamped and signed BRERA International Warranty card is required for proof of purchase. A $14.95 return shipping and handling fee will apply to all warranty service in the US.  International warranty shipping and handling fees may vary.


THIS WARRANTY DOES NOT COVER:

  • Battery*, case, crystal, strap or bracelet
  • Damage resulting from improper handling, lack of care, accidents, negligence or normal wear or tear (e.g. scratched crystal, alteration of the color and/or material of non metallic such as leather, rubber and discoloration of IP plating)
  • Water damage even if marked “water-resistant.”
    NOTE: Water resistance of watches is rated based on laboratory pressure tests based on a static position. As many water-based activities involve a lot of movement and other environmental factors, it is not recommended to submerge watches in water for a long period of time. Our water resistance rating does not take into account sudden, rapid and repeated water pressure changes, high water temperatures (showers, baths, hot tubs and Jacuzzis are not recommended for your BRERA timepiece) and sudden changes of temperature. Steam can pass through a rubber gasket and, at times, cause condensation on the crystal. Over time, this could cause the movement to rust. Bath soap is also a fine level abrasive and can wear down watch links, cases, crowns, etc. Always wipe or clean your watch with a lightly dampened microfiber cloth to maximize the life and water resistance of your watch.

 

This warranty is void if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship. In case of replacement, BRERA cannot guarantee that you will receive the same model watch. If your watch is not available, a watch of equal value or similar appearance will be provided.


*IMPORTANT NOTE: Using the chronograph function for more than 30 minutes per day will SIGNIFICANTLY reduce the life of the battery of your quartz movement.